Nowadays Employee engagement is playing a vital role within the organization. Without having good employee engagement company can't achieve its goal and objectives.If the employees engage more with the organization they can deliver an outstanding result. In the other word, we can say high employee engagement level employees are more productive and can be delivered outstanding result than the low level of employee engagement. Employee engagement is a measurement tool of how employees are copping up with their job and working environment. Increasing moral of employees are more important to achieve organizational goals and objectives. Moral of the employees can be built through employee engagement.
Employee engagement has been defined by different authors in different ways and also they have highlighted key characteristics of employees engagements.
Kular et al (2008)explored five key areas; what does employee engagement mean? How can engagement be managed? What are the consequences of engagement for the organization? How does engagement related to another individual characteristic? How is engagement related to employee voice and representation?
According to Kahn (1990)defines employee engagement as "the harnessing of organization members selves to their to their work roles; in engagement, people employ and express themselves physically, cognitively and emotionally during role performance. the cognitive aspect of employee engagement concern employee belief about the organization, it's leaders and working condition. The emotional aspect concerns how employees feel about each of those three factors and whether they have positive or negative attitudes towards the organization and its leaders. The physical aspect of employees engagement concern the physical energies exerted by an individual to accomplish their roles. Thus according to Kahn (1990), engagement means to be psychologically as well as physically present when occupying and performing an organizational role. Engage employees to work with passion and feel a profound connection to their company. They drive innovation and move the organization forward. (Gallup, 2004).
According to (Marco & Sridevi, 2010) make sure to involve the employees show respect for the impact they provide and allow them to participate in the decision making process. This will encourage their investment in the process and as a result, increase their engagement. Most often employee has been defined as an emotional and intellectual commitment to the organization. (baumruk, 2004).According to corporate leadership council (2004) defined employee engagement as "the extent to which employees commit to something or someone in their organization, how hard they work and how long they say as result of that commitments''.
According to Gallup et al (2006) identified key drivers closely related to employees engagement. It can be summarised as follows,
According to (Marco & Sridevi, 2010) make sure to involve the employees show respect for the impact they provide and allow them to participate in the decision making process. This will encourage their investment in the process and as a result, increase their engagement. Most often employee has been defined as an emotional and intellectual commitment to the organization. (baumruk, 2004).According to corporate leadership council (2004) defined employee engagement as "the extent to which employees commit to something or someone in their organization, how hard they work and how long they say as result of that commitments''.
According to Gallup et al (2006) identified key drivers closely related to employees engagement. It can be summarised as follows,
- Trust and Integrity: Goals and objectives should be communicated to the employees and managers should act according to given words.
- Nature of the job: Employees should have clear idea of their job-related challenges and face on that challenges they should be motivated.
- Line of sight between employees performance and company performance. The employee should know how to give their contribution to the company performance.
- Career growth opportunities: Every employee's career advancement and professional development in their job. Hence they should know the career pathway very clearly.
- Pride about the company: Everybody is like to work in the reputed esteem company.working with such a company they will get pride.
- Coworkers /Team Members: Building relationship and mutual understanding are very essential for healthy employee engagement.
Model of Employee Engagement
- Penna's Highrachical Model
Pena (2007) has described hierarchical model of employee engagement. This model basically explains find how employees are looking to meaning of work. Penna also explains word of "Meaning" as fulfilment from the job.
source:peenna's (2007)Hierarchical model |
- Robinson's (2004) model-Engagement
Robinson (2006)recommended that there is considerable evidence that many employees are greatly underutilized in the workplace through the lack of involvement in work-based decision.
Source: Robinson (2004)Model |
Why Organizations need Engagement
Employee engagement is the mental and emotional relationship of an employee towards his work with positively. Engage employee can deliver the outstanding result to the company and it will help to achieve organizational goals and objectives.most of the organization are adopting employee engagement because of so many reasons. Employee engagement is creating groundwork that will help organizational leaders and managers to achieve their overall business strategy with the engage employees. Because of this reason, all the leaders must focus on employee engagement programme to build committed and dedicated employees in the organizations.T his also mentioned by Federman(2009) " A roadmap for creating profit optimizing performance and increasing loyalty.
Benefits of employee engagement
- Enhance the safety of the employees. Dedicated, committed and engaged employees are more concern about their surroundings. According to some research, figure shows that highly engage workplace has a fewer accident.
- Increase the health condition of the employees. Engage workplace more consider about employees health rather than disengage workplace. Always they try to take care of their employees and continuously looking health condition
- Employee engagement helps to maintain a happier workplace. Highly engaged organization don't have any issue like stress, peer pressure and termination. Because f this reason everybody can work happily.
- Employee satisfaction level will increase. Highly engage workplace employees are working very happily. Their satisfactory level is higher than disengage workplace.
- Engage employees can have a better home life. the person who is engaged with the good experience at engaged workplace they can share with said knowledge with their family.
- Helped to maintained lower absenteeism and labour turn over of the organization.
- Employee retention of the organization will increase with the engage workplace.
- Increase the productivity of the organization and value for the market share.
Conclusion
Employee engagement is how employee positively sees and work in the organization. Nowadays it is very popular because it has a lot of benefits to the organization as well as employees. In the highly engage workplace employees will be treated as king than the other factors. According to Richard Branson, he says If you take care of your employees they will take care of your custormer. Because employees come first.Engage employees can help to the organization to achieve its goals and objectives as well as their strategic plan. In addition to that employee engagement help to achieve competitive advantages and improve the productivity of the organization.
References
1.Available at http://www.management.ase.ro/reveconomia/2013-2/1.pdf.[Accessed: 29Decemebr,2018].
2.Available at https://eprints.kingston.ac.uk/4192/1/19wempen.pdf[Accessed: 29Decemebr,2018].
3.Available at http://shodhganga.inflibnet.ac.in/bitstream/10603/174076/7/07_chapter%202.pdf[Accessed: 29Decemebr,2018].
4.Available at http://affinityhealthhub.co.uk/storage/app/attachments/1-lee-et-al-2017-1526910209.pdf[Accessed: 29Decemebr,2018].
5.Available at https://wgarlick.weebly.com/uploads/5/9/0/3/59032483/engagement_litreview.pdf[Accessed: 29Decemebr,2018].
6.Available at https://www.worldwidejournals.com/paripex/recent_issues_pdf/2012/November/November_2012_1353431339_c1e2b_39.pdf[Accessed: 29Decemebr,2018].
7.Available at https://www.worldwidejournals.com/paripex/recent_issues_pdf/2012/November/November_2012_1353431339_c1e2b_39.pdf[Accessed: 29Decemebr,2018].
8.Available at https://www.quantumworkplace.com/future-of-work/14-benefits-of-employee-engagement-backed-by-research[Accessed: 29Decemebr,2018].
Very interesting topic and You have shared great & valuable points through the article.
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